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Your new extension has been designed, you found the apparently perfect builder and everything looked like it was going well. Then you notice small mistakes creeping in, and the project going off the rails. You need to sort things out; but how?

You could try and forget the issues and let the builder finish over budget and over schedule, or you could be pro-active, remembering that is it your money and your time. If you are unhappy with your builder, follow the steps below to try to fix the issues you are having.

Confront the builder with your concerns - So the project has left the rails and is heading into the trees; you cannot just leave it to crash, you must confront the issues head on. Make a list of all problems that you know of and contact the builder so that you can both go through all the issues one by one to find solutions. It is important to try to get the builders participation with finding solutions to the problems. Hopefully things will become much clearer for you and the problem(s) have simple resolutions.

Get some advice - If the project has gone over budget or is costing you money because it is behind schedule, or even if the building work looks unsafe, then you should contact your lender, asking them for help towards a solution. A building inspector can also be used to identify substandard building work.

Hire an attorney - If all else fails and all amicable ways of solving the problems have been exhausted, then it is time to end the contract and contact an attorney. A legal representative can guide you through the process of reclaiming money lost to the builder and solving any legal issues that could arise from the contract.

It is imperative that any issues that you have with the work being carried out are made aware to the builder as soon as possible, a delay will most likely cost you money in the long run. Additionally, remember that only in a very small number of cases should it be necessary to pay the balance for the project up front. Most of the time builders will only ask for an initial deposit and possibly payment for any specialist materials that they will need to complete the work before the project has commenced.

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